Archives of June 2005
How Not to Handle Bad Publicity
Herkko Hietanen wrote a reclamation about the bad service he and his
companions received at Ravintola Lehtovaara at the beginning of the
year 2004. He received no reply and he subsequently blogged the letter.
Now, one and a half year later, the restaurant sent him a nastygram
demanding that he removes the post from the Internet and pays them
80000 euros for damage.
Continue reading "How Not to Handle Bad Publicity"... (474 words)